Shipping and delivery of products

Shipping and delivery of products

  • 6.1 The products are delivered using the methods chosen or indicated on the site;
  • 6.2 Delivery times vary from 1 to 30 working days;
  • 6.3 In case of delays, notification will be given via email;
  • 6.4 The Seller is not responsible for delays caused by couriers or exceptional events;
  • 6.5 The Customer must ensure presence at the time of delivery or collect the shipment within the expected times;
  • 6.6 For deliveries outside the national territory, taxes and duties are the responsibility of the Customer;
  • 6.7 Any damage or discrepancies must be reported immediately to the courier;
  • 6.8 Complaints about products received must be communicated within 8 days of delivery.